Shipping Policy

  • How Far?

  • We proudly offer worldwide shipping.

 

  • How Long?

  • It takes about 3-5 days for us to prepare the package.
  • Once your order is dispatched, depending on your country or region, estimated delivery time is between 4-30 business days. 

 

  • Here are some estimated time according to our experience:
  • Japan: 5-7 days
  • United States: 7-12 days
  • Canada: 15-20 days
  • Europe: 10-15 days
  • Korea: 4-7 days
  • Australia: 15-20 days
 

  • How Much?

  • Shipping costs will be calculated at checkout and dependent on location. 
    

    • How to Track?

    • We cooperate with express company which combine the service of different courier services companies. You can always check the tracking information through the link attached in the email you got.

     

    • Need to Pay Import Duty and Tax?

    • All import duties and taxes are not included in the final price. Please take into account that you will assume any import or local taxes according to regulations for each country.

     

    • Refusal of Receipt or Return at customs?

    • If the package is refused of receiving, we will charge 40$ to cover the return shipping fee. 
    • Please DO PROVIDE THE CORRECT ADDRESS AND PHONE NUMBER.

     

    • Returns or Exchanges?

    • To protect our beloved, We don't accept any returns or exchanges of clothes. See more on our Returns Policy .
    • Please measure according to our instructions. We have helped hundreds of pets to get their perfect sizes. Feel free to contact us if you got any concern.♥ See more on How to Measure?